Frequently Asked Questions
Q
Are you a trading company or manufacturer?
We're a factory. We specialize in micro DC motors and DC gear motors for more than 14 years.
Q
What is the payment term for a new customer?
We can draw up an Online Assurance Order for our new customers, which can be paid online with Master Card, Visa, etc. Customers can also pay with PayPal or TT.
Q
I can't find a suitable motor on your website, can you customize the motor for me?
Yes, we can customize a suitable motor according to our customer's specific requirements.
Q
Do you have certificates for the motors?
Yes, we have CE, FCC, ISO, etc. If you have other certification requirements, we can apply for them for you.
Q
How is your Quality Control process?
We have professional checking staff on every production line process. After finishing the motor assembly, we use dedicated quality machines to test the motor, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise testers.
Q
Can we request samples for testing before placing a bulk order?
Yes, samples can be provided for evaluation and performance testing to ensure they meet your application requirements before proceeding with mass production.