FAQ
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Are you trading company or manufacturer?
We're factory. We specialize in micro dc motor and dc gear motor for more than 14 years.
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What is the payment term for a new customer?
We can draw up an Ali Assurance Order Online for our new customer, which can pay online with Master Card, Visa, etc. Customer also can pay with PayPal or TT etc.
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I can't find a suitable motor on your website, can you customize the motor for me?
Yes, we can customize a suitable motor according to our customer's requirements.
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Do you have certificates for the motors?
Yes, we have CE, FCC, ISO, etc. If you have the other certificates requirement, we can apply it for you.
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How is your Quality Control?
We have professional checking staff on every production line process. After finishing the whole motor, we have the entire quality machine to test the motor. Such as Hardness Tester, 2.5D Image Tester, Salt Spray Chamber, Life Tester, Temperature Test Machine, and Noise tester etc.
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What is the typical lead time for customized motor orders?
For customized samples, it usually takes 7-10 days. For batch production, the lead time is generally 20-25 days depending on the specifications and order quantity.